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Generative AI also provides employees with new opportunities to acquire and utilize new skills. BCG's survey shows that the vast majority of respondents using Generative AI are employing it for information retrieval, writing, and administrative tasks.

Nobel laureate Christopher Pissarides warns the younger generation that AI may replace job opportunities in STEM fields. Pissarides believes that empathy and creative skills will become increasingly important in a future where AI automates more analytical tasks. While there is high demand for STEM graduates, traditional personal skills are less likely to be replaced by technology in industries such as hospitality and healthcare. Various predictions suggest that AI will impact the job market, but humanities skills will still dominate in areas such as communication, customer service, and healthcare.

The UK Department for Education has released a report suggesting that 10-30% of jobs may be automated by AI. Sectors such as finance, law, and business management are expected to be the most affected, with positions in telemarketing, law, and psychology being particularly vulnerable. Research by the European Central Bank indicates that the application of artificial intelligence is linked to job growth in high-skilled positions and among younger workers. AI could accelerate structural economic changes, necessitating attention to the quality of management and the building of social safety nets.

A survey shows that 44% of companies believe that AI may replace some employees next year. Customer support has become a popular application area for AI technology. Employees need to enhance their AI skills to remain competitive.